Absolutely fantastic experience getting my 2018 Mazda 3 serviced this past week. I was visiting from NJ when my dreaded wrench indicator light came on. Faced with having to drive 6 hours home, I visiting Cochran and they were able to assist me quickly and professionally. Special thanks to John at the front desk for being so accommodating and friendly in this stressful situation!
I purchased my Mazda with Ron and he was great. He helped me look at quite a few used and new vehicles and never rushed me to commit to one or the other. I have taken my car back for all my maintenance and Chris is the service shop is always so helpful and honest about repairs and issues. This has been my first "adult car" purchase and I will continue to shop with North Hills for my future cars!
It was a pretty good experience, test drove a car and didn't feel super pressured.
Shane was extremely helpful throughout the entire car-buying process. He was very well-equipped to speak about the cars I was interested in seeing and how they compared to similar cars offered by competing brands. I especially appreciated that he never pressured me into buying at any time – he would’ve been happy to let me test drive 20 cars and walk away without buying anything. I’d recommend this dealership to anyone in the greater Pittsburgh area, and I’m looking forward to receiving continued expertise from everyone at Cochran Mazda when I bring my car in for its first service.
Was real nice experience. The guys and girls were helpful and went above and beyond
Great experiencing buying a new CX-5. Shane knew the car inside and out and took the time to show me every single feature on it. Brandon offered me a great deal for the vehicle and my trade in. No pressure sales experience and left feeling very happy with my new car. Staff is all extremely friendly and helpful. Would be hard pressed to buy a car anywhere else
If you are in the market for a new car, ask for Shane Tompkins. He was extremely patience with me as it took me months to make a decision on which car to buy. He followed up without being pushy and gave me the space to make the decision in the time frame that was comfortable for me. He made it a painless process! If only Cochran could figure out how to get more space for them to sell these great cars. The lot is way too small!
I’m a first time car buyer and I was anxious about this process at first, but the staff at this dealership was so helpful! Miranda was patient, kind, and informative! She reassured me that we’d find a car that would fit my wants and needs, and she did just that. She also worked around my schedule and was available through email, text, and phone call to answer any of my questions. I definitely recommend this dealership!
Shane Tompkins was awesome made it easy and fun to buy. The whole experience was good and would definitely return
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