Great buying experience (odd for buying a car, right?). I loved how they listed the price fairly and valued my trade-in fairly, too (both were consistent with Kelly Blue Book values), which is nice because you didn't waste time playing the starring game where you go back and forth for hours haggling. They made the process simple and seamless, again, not something that’s often said about buying a car. My sales consultant, Shane was very nice, personable and didn't push anything on you, which was a big relief. Also, a HUGE thanks to the finance manager, JJ - he ...
We had a great experience with Miranda at Cochran Mazda in Wexford Pa. Miranda was very pleasant to work with. She was very professional and knowledgeable she made our buying experience a breeze. I would highly recommend asking for Miranda when your looking to buy a Mazda. Mike that was filling in for finance and was also great to work with. Very organized and explained everything we needed to know.Over all great experience at this particular Cochran dealership.
Great costumer service. Went for an oil change and in less than one hour I was gone. They did a multi point inspection and wash my car. I was able to you their online coupon for a discount.Scheduling the appointment was very easy in their website!
I had a wonderful experience with Cochran Mazda and buying my new car! My old car had been stolen and we had to replace it but due to our circumstances we had time to shop around. Rob was so helpful without being pushy. I was able to text him any question that I had and I never felt pressure to buy. I love my new car and would recommend any of their staff because they were all very friendly and helpful.
Prompt service was provided. An extra perk is the excellent free car wash. Extended hours are helpful for working customers. Coffee was great. Waiting room is clean and modern.
Today I leased a new Mazda CX-5 in Deep Crystal Blue with Parchment interior, it is fantastic. My experience was exceptional! My sales consultant, Rob Shull went above and beyond to make sure this was the vehicle for me. He answered every annoyance question I had with a smile on his face. He made me feel very comfortable and was cracking jokes along the way. I also have to give a shout out to JJ Lavelle, the finance manager. He made the signing of the paperwork quick, efficient, and relaxed. He never pressured me into buying something that I didn't ...
My wife and I had an amazing experience with the team at Cochran Mazda when purchasing our new vehicle. Shane Tomkins was the sales representative who responded to my email inquiry. Shane came right out of the showroom to greet us in the parking lot. We have a Maltese dog who came with us. Shane was very accommodating. The customer service was outstanding. JJ did our finance and was awesome! Thank you all very much for being outstanding!!Cheers,John, Gena and Sammie
We had an amazing experience at Cochran Mazda of North Hills. From start to finish, everything went smoothly. Miranda was exceptional in meeting our needs and she worked closely with us to find the right car that fit our needs. Mike also provided us with easy to read cost sheets on several cars. We were able to take them home with us to sleep on it as there was no pressure to commit on the spot. Eventually we decided on a CX-5. Even on her day off, Miranda answered questions and helped us with the on-line credit app. On Saturday ...
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